A key rule has been changed for Canada’s wireless service providers.
Under a Canadian Radio-television and Telecommunications Commission (CRTC) ruling announced Thursday, carriers large and small will be obligated to unlock their customers’ mobile devices free of charge as of December 1, 2017 – and to sell unlocked devices from that day forward as well.
The organization also announced that updates to its trial period standards will now allow customers unhappy with their service – providing they have used less than half their monthly usage limit without damaging their mobile device – to cancel their contract within 15 days and return their device at no cost.
In a June 15 statement, CRTC chair Jean-Pierre Blais said the changes were a response to feedback from Canadians regarding the organization’s Wireless Code.
Eric Wood – IT World Canada – June 15, 2017.
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