Amazon.com Inc. is developing a voice-activated wearable device that can recognize human emotions.
The wrist-worn gadget is described as a health and wellness product in internal documents reviewed by Bloomberg. It’s a collaboration between Lab126, the hardware development group behind Amazon’s Fire phone and Echo smart speaker, and the Alexa voice software team.
Designed to work with a smartphone app, the device has microphones paired with software that can discern the wearer’s emotional state from the sound of his or her voice, according to the documents and a person familiar with the program. Eventually the technology could be able to advise the wearer how to interact more effectively with others, the documents show…
A U.S. patent filed in 2017 describes a system in which voice software uses analysis of vocal patterns to determine how a user is feeling, discerning among “joy, anger, sorrow, sadness, fear, disgust, boredom, stress, or other emotional states.” The patent, made public last year, suggests Amazon could use knowledge of a user’s emotions to recommend products or otherwise tailor responses.
Ad Age – May 23, 2019.
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