The Canadian Council of Insurance Regulators has released its final position paper on the use of electronic commerce in insurance products, stressing the need for consumers to have access to more information on their coverage. Canadian insurance regulators release final position paper on electronic commerce
The CCIR began its look at electronic commerce in the industry in January 2012. Last May, the group released its first position paper and requested feedback from industry and consumer stakeholders.
The final report, released Nov. 15, does highlight a divide between brokers and insurers, in terms of how consumers should receive information online. “Generally, brokers and intermediaries are of the view that a licensed agent should be involved in each insurance transaction,” the report says.
Canadian Underwriter.ca – November 19, 2013.